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University Study Shows Handwritten-Style Signatures Like RightSignature Most Trusted

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According to a new study published in the journal Social Psychological & Personality Science, how you get your contracts signed can have a huge impact on whether or not they appear trustworthy.

The study, conducted by Dr. Eileen Chou of the University of Virginia, asked participants to compare contracts signed with a handwritten-style signature — such as signatures offered by RightSignature — against those in which the signature is typed or indicated with a checked box. While each method is fully legally binding in the United States and around the world, the study's participants overwhelmingly preferred contracts with a signature that was drawn by hand.

It’s a good reminder that your business's image is every bit as important as your legal compliance, and that image is reflected in every aspect of your company. As this blog has discussed previously, the handwritten signature is an ancient symbol of authenticity and trust. Likewise, a signed contract represents a crucial point in your workflow — a moment at which you need to appear trustworthy or risk losing your client. RightSignature succeeds by combining these two approaches, offering the tradition and weight of a handwritten signature with the speed and savings of online software.

In the study, the less favored contracts were signed with an e-signature service which only allows for typed signatures. In contrast, RightSignature offers our users 7 different ways to sign our documents, including options such as writing your signature with a mouse, using the touchscreen of your mobile device or taking a photo of your signature on a piece of paper. These options were designed to give our users the most trustworthy — and widely accessible — signatures available.


If you’d like to see the difference for yourself, try RightSignature for free today.

Helping Young People Climb Mountains with RightSignature: A Case Study

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Big City Mountaineers helps young people climb mountains — literally and metaphorically. Serving five states, the Golden, Colorado-based nonprofit aims to transform the lives of underserved urban youth through wilderness exploration programs that instill critical life skills.

As if that mission isn’t challenging enough, Big City Mountaineers also contends with endless documents that need signatures standing between them and the students they serve. Steve Stormoen of RightSignature caught up with Elizabeth Williams, director of programs for Big City Mountaineers, to find out how this exciting, inventive organization uses RightSignature to turn that mountain of paperwork into a molehill.

What is Big City Mountaineers? What do you do?

Elizabeth Williams: For urban and low-income students who don't have the opportunity to go outdoors, we see Big City Mountaineers as a way to get outside of their comfort zone, challenging themselves over the course of a weeklong expedition. We see our expeditions as a way for these young people to develop life skills such as self-esteem, community living, goal setting and the ability to overcome obstacles. After climbing literal mountains, we hope they can climb metaphorical mountains back at home.

One of my favorite stories from last season, I had a kid whose name was Abe. He was not very excited — as you can imagine, he was nervous. It was his first time doing anything like climbing a mountain, and this was way outside his comfort zone. We went out to his house to convince him, and it took a long time, but he ended up having a really great experience in the backcountry.

I interviewed him after the trip and asked him what did he learn. He said, “I learned that I am the kind of person who other people can look up to.” He told me, “My goal is to be respectable so my siblings and other people can look up to me.” That’s the kind of impact our programs can have.

How does RightSignature help you in your mission?

EW: We initially signed up for RightSignature to handle a very specific kind of document, but we quickly found more and more uses for it. To start, we work with local Boys & Girls Clubs, tutors, foster agencies and so on, to meet young people who might want to go on one of our expeditions. We use RightSignature to send contracts and agreements with those agencies, but these documents sometimes need to be signed by four or five different people. RightSignature allows us to send these documents easily and quickly to all the right people.

My favorite thing about RightSignature is that it automatically sends a completed copy of the agreement to signers and me, but also our accounting staff. I don't have to shuffle papers or micromanage the contract when I have so many other things to work on. I just have to click “Send.”

We also use RightSignature for our cause marketing fundraiser — we get volunteers to sign up to climb a mountain and gather sponsors raising money for their climb. We work with roughly 100 people through that program, and everyone has to sign a contract. There are little details that tend to be slightly different each time, so we use RightSignature’s Reusable Templates to fill in Merge Fields and customize each document just how we need it.

Finally, we use RightSignature for staffing. When we hire someone new who works remotely or a field instructor, it’s an invaluable tool. We had an instructor this summer who was living and traveling in India during the interview process. There was a lot in the hiring packet she wouldn’t normally be able to do from a different country, but she was able to sign our RightSignature document from her phone in India and get it back to us almost immediately.

What’s the biggest challenge Big City Mountaineers faces?


EW: We have two great challenges. The first is common to any nonprofit: we always have to find new innovative ways to fund our programs. In the past, we’ve come up with partnerships in the outdoor industry or our fundraising climbs. We work to serve more and more students every year, and budgets will always be the limiting factor. New avenues for fundraising lets us complete our mission even better.

Our second challenge is that the outdoors is becoming more of a mystery to young people today. Convincing students to get outside and give us a chance is more of a challenge than ever before. Our solution is to offer more accessible programs, single-day expeditions that a nervous student can try out to test the waters. Because we know from experience that the young people that most tentative, like Abe, are the ones who most need to go.

RightSignature Thought Leader Profiled by PerfectForms

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In an interview appearing on the PerfectForms blog, RightSignature Partner Relationship Manager John Gainor talks all about RightSignature. See what this thought leader has to say about cloud software strategy, the economics of e-signatures, and even the story of RightSignature, growing from a bootstrapped startup to a powerhouse backed by Citrix:
RightSignature was founded in 2008, and our founders built it as a tool they wanted to use themselves. They were shocked that there wasn’t any good tool out there to quickly and easily send the documents they used every day to get them signed online with a real, handwritten signature.

We’re a company built on innovation, and the biometric, hand-drawn signature was our first. RightSignature pioneered electronic signature technology with the first e-signatures that look like your actual written signature. This crucial detail makes our customer’s contracts look more like contracts, and helps them appear more professional and more trustworthy to their business prospects."
Read the full interview here.

RightSignature Unveils New Passcodes Feature for Knowledge-Based Authentication for IRS Compliance

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If you are an accountant, CPA or other professional filing forms with the IRS or other regulatory bodies which require having knowledge-based authentication (KBA) methods, RightSignature now offers an optional Passcodes feature for your documents. By enabling Passcodes, your recipients must enter a passcode you specify, such as the last four digits of the signer’s Social Security number, in order to access and sign the document and fulfill KBA standards.

Implementing Passcodes on your documents is easy. Once the feature is enabled on your account, you will see a new option on the Send a Document screen titled “Require Passcode to Sign.” Simply click the button to activate this option, then set the passcode question and the answer your signer will have to input.


Next, fill out and send your document as normal. Your recipient will receive an email with a link to sign your document — which means that before accessing your document, he or she will need to enter the document passcode you specified earlier.


Although adding KBA through the RightSignature Passcodes feature is important for regulatory compliance in many industries, our regular users already enjoy other award-winning security features we offer as standard practice. All documents sent with RightSignature include our password-protected login, biometric signature capture protection, tamper-proof audit log, and bank-level encryption and security. These measures have earned RightSignature the highest-available security rating from the Cloud Security Agency (CSA).

To learn how to enable the Passcodes feature on your account, contact RightSignature today.

Staffing Made Simple with RightSignature: A Case Study

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Employer Advantage is a step beyond staffing. Based in Joplin, Mo., with clients in 42 states, it offers small businesses the advantages and efficiencies of a large corporation. Employer Advantage allows clients to spend time and resources on their core business function instead of administrative busy work or regulatory rules and compliance issues they don’t know or understand.

Always looking for the latest edge, Employer Advantage uses RightSignature electronic signatures to let its clients hire like a Fortune 500 firm. Steve Stormoen of RightSignature caught up with Debbie Cash, of Employer Advantage, to see how this forward-thinking company gets a leg up with RightSignature.

What is Employer Advantage? Tell us about your biggest success to date.

Debbie Cash: Employer Advantage is a Professional Employer Organization (PEO) that has been serving businesses since 1990. Our services include payroll, HR, benefits administration, risk management and payroll tax processing. We take over all these things for the client — it relieves the client from the administrative part of business and lets them focus doing what they love to do, and doing what they’re good at.

Today we have clients across the country, concentrated most strongly in the Midwest. Our biggest success, according to our President Lee Allphin, has been in educating some of the more conservative businesses and organizations in the Midwest about the value of our services. Once they experience the value, they give us a referral to other businesses who can use our services as well. Our marketing and our growth is built heavily around these referrals from other clients. Essentially, we succeed by doing our job well.

How do you use RightSignature? How has RightSignature helped contribute to your successes?

DC: For several years we have been using Citrix products and have been very happy with both the quality and how those products have helped us become more efficient, provide better client service and good security. The cost of the products has always been reasonable. When our CFO, Richard Scott, became aware of RightSignature and learned that it is a Citrix product, he asked us to try it. Not many of our clients are within a half hour driving distance and turnaround time of signed documents is very important.

To begin with we used RightSignature for documents like client service agreements and forms — documents that only go between us and our clients. RightSignature proved to be so easy to use that we decided to expand that to documents that our client’s employees need to sign as well. An employee in our Benefits Department was the first to use RightSignature for this purpose. Seeing how well it worked to get signed benefit documents, we have gone on to design Reusable Templates for new hire packets for small clients who only hire a few new employees per year. We are now testing that process and believe it is going to be a big help.

What role does technology play in your company? Do you use online software tools besides RightSignature?

DC: We like to say we bring world class tech to small and medium-sized businesses. We provide tools like electronic payments, direct deposit payroll, pay card payments — things they can’t do normally in their small business without a large fee. And after we bring all our services to our clients, we provide them with rich, hands-on data that they can use to create full reports to understand their business better.

We focus on technology solutions in part to help our clients do better business, but also to make business feasible for us. With clients in over 40 states all over the U.S., even the clients we’re close to might have locations in 3 or 4 other states. Tools like RightSignature let us take on clients on a national scale without having to travel to each business’s location and set up that new hire paperwork for them in person.

We’ve been using other online software products like GoToMeeting, GoToAssist and ShareFile for years now. GoToMeeting allows us to meet with clients and do trainings of our various tech offerings, like our timekeeping software. We use electronic timekeeping systems at client locations and this allows them to get us their payroll data electronically. If the employee or client have a specific problem using our website or timekeeping software, GoToAssist lets us dive right in and help them out. ShareFile allows us to send things securely back and forth with our clients that we wouldn’t trust to a normal email — sending an employee’s W-2, for example.

I-Enroll Integration Announcement

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I-Enroll by Santech is a revelation for medical providers and Practice Administrators, making it easy to enroll new doctors, dentists, and vision providers with any insurance carrier or network, or re-credential providers periodically. For medical, dental, and vision practices of any size, I-Enroll lets you enroll any practitioner with any payer quickly and easily, without paper.

Before I-Enroll, managing your practice’s credentialing process required extensive knowledge of each provider’s requirements and an exhausting amount of paperwork. Replacing this frustrating, complicated process is I-Enroll, which consolidates all your medical practitioners into a single portal and makes it simple to gather each doctor’s information and automatically fill out these massive enrollment forms electronically.

To finish off this workflow, Santech has integrated with RightSignature to seamlessly fill out and send these insurance applications and get each document signed quickly and easily from the doctor with a legally binding electronic signature. Here’s how it works:


First, your organization’s Practice Administrator uses I-Enroll to access the entry for the doctor you want to enroll and selects a provider. They then click the “Send for Sign” button. I-Enroll automatically completes that provider’s enrollment form with the selected practitioner’s information, and sends the document to your practitioner with RightSignature.


Next, your doctor receives an email with a link to sign your enrollment form online using RightSignature’s award winning signing software. As soon as they are finished, a signed and completed copy of the enrollment form with a full signature certificate is returned to the Practice Administrator instantly and automatically within I-Enroll.


Neeraj K. Sharma, Chief Operating Officer of Santech, says:
I-Enroll simplifies the whole credentialing and re-credentialing application process for Practices and Providers. With this seamless integration with RightSignature, these applications are created and sent out for online signature with one click, with all the data pre-filled. We evaluated other e-signature partners and found RightSignature as best suited for their technology and flexibility to bring out this innovative solution.” 
For more information on this exciting new integration, learn more about I-Enroll on the Santech website.

Share Your Love for RightSignature Today on Product Hunt!

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Today only, RightSignature is featured on Product Hunt, a leading resource for technology fans to search, share, and explore new products and apps. If you’ve ever used RightSignature to get documents signed faster and make life easier for you and your signers, please consider taking a moment to vote for us on Product Hunt and help others find the same best-in-class e-signature software.

It only takes a second. Click here to go to Product Hunt and find RightSignature, then click the “Upvote” button next to our name. Thank you for helping more people find RightSignature!

Cloud Storage and On Premise: Which is Best for Your Signed Documents?

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The great debate on data storage continues to burn hot, with no signs of letting up. On one side are proponents of the cloud, and on the other are supporters of local “on-premise” storage. While there are good reasons to support either position, many experts agree that the final decision should be made on a case-by-case basis, depending on the type of data being stored.

For your most sensitive and secure contracts — the type of documents you use RightSignature to get signed — cloud storage is best. Here are three reasons why.

You want to focus on your core competency.

Does your business specialize in data security against cyberthreats? Or server maintenance and top-of-the-line IT support? If you’re betting on your business offering better security and uptime than top cloud providers, you’re making an incredible investment in information security that’s far outside the mission of what your business actually does.

Cloud storage lets storage experts handle your data storage, so your business can focus more on what you do best. It’s telling that even the CIA puts its trust in Amazon Web Services technology. RightSignature, for our commitment to data security, was recently named “Enterprise Ready”, the highest security rating by the Skyhigh CloudTrust program.

Even if you did manage to build the perfect on-premise machine, it might not matter because…

Access should not compromise security.

On-premise storage proponents argue that local storage makes your data more secure by limiting access — and potential vulnerabilities — coming from outside sources. But according to laws such as the E-SIGN Act that govern electronic signatures, a valid agreement signed with an e-signature must be provided to the signing party after the contract is signed.

For organizations using on-premise storage, this introduces a whole new area of risk. Either you allow your signer to access the document on your own storage solution and open up your own servers to access from outside your organization, or you trust the signers of every single document you send to maintain their own equally robust and secure data storage solutions to store your document, completely outside your control.

RightSignature keeps your documents in a permanent record in our robust cloud storage. Each document is accessible to both its sender and signer behind a secure, password-protected login and can be downloaded by either party as a PDF with a full signing certificate and audit log attached. This also protects your documents from cases where you and your signer might argue that two different versions of your document are valid: RightSignature cloud storage ensures there is only one master copy of any document.

The full data storage cost is large.

It’s tempting to look at at the monthly cost of a cloud storage solution and imagine that, with a significant investment in money upfront for local servers, you could save money over the life of your hardware. But have you factored in additional costs for bandwidth, replacement hardware, increased IT staff and even electricity?

This article from Beta News tallies the full costs of cloud and on-premise storage and finds a compelling advantage for cloud storage. While the author recommends that each business calculate its own True Cost of Ownership according to its storage needs and resources, the figures cited in the article are impressive.

Indeed, each business should do its own research and make its own determination. But at RightSignature, we offer cloud storage because we believe it is the best solution for your most sensitive signed documents.

5 Signs Your Accounting Practice Needs E-Signatures

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To service a new client, you have to wait for them to get onboarded. To file a client’s electronic tax return, you need them to sign Form 8879. How much more productive would your accounting firm be if you didn’t have to worry about this paperwork ever again?

For small accounting firms, resources are tight, profit margins are hard fought and larger competitors are always looming. If your firm is having any of these problems, here are five signs your accounting practice can benefit from e-signatures and help supercharge your growth.

1. You’ve got more important things to do than chase paper.

How many billable hours have you wasted wondering if the engagement letter got lost on your client’s desk? Sometimes those hours stretch to days or even weeks while your firm has to spend even more time nagging your client by phone and email.

The savings in time and money for electronic signatures over paper is immense. In the hours it takes to prepare, print and fax a contract — then wait for your client to return it — you could be well on your way to filing. In contrast, RightSignature customers report getting their documents signed in as few as six minutes.

RightSignature even sends automatic reminder emails to your clients, so once you’ve sent a document, you don’t have to worry about it again. These reminder emails all contain a secure link that lets your client fill out and sign your document from anywhere on any device, so you never have to worry about important forms getting lost on your client’s desk or in their inbox.

2. The number 8879 means something to you.

If you’re a tax accountant and you’ve heard of the Internet, you’re probably familiar with forms 8878 and 8879, which authorize you to prepare and file taxes electronically on behalf of clients. You may not have heard that, thanks to a recent IRS ruling, these forms can now be signed electronically as well.


8879 is a crucial link in creating an ultra-efficient, all-digital workflow, and electronic signature software is a necessary tool to get there. However, the IRS ruling on 8878 and 8879 also requires an additional form of identity verification known as knowledge-based authentication (KBA) for e-signatures. RightSignature offers a feature called Passcodes that fulfills this requirement and ensures your e-signatures are 100 percent compliant.

3. Your clients don’t live with you in your office.

Your clients are busy people with busy lives. Even though the latest audit is at the top of your to-do list, your client might not have the time to drive to your office sign the necessary authorization. If your client lives in a different city or even a different state, the problem is even worse. RightSignature e-signatures let you set up and send a document in minutes online to your clients no matter where they are. Steve Moss, CPA at Holden Moss, explains:
We do a lot of business all over the US, and we even have a growing number of international clients. We got started with RightSignature because we needed a way to be able to send documents, get them digitally signed, and returned to us in a way that would be really easy and quick."
RightSignature offers easy-to-use signing software that guides your clients so every document is filled out complete and without errors. If you’d like to get out of the office yourself, RightSignature mobile apps for iPhone, iPad, Android and Blackberry devices let you view, send and sign your documents anywhere, any time.

4. You’re wearing too many hats.

© Jorge Royan / http://www.royan.com.ar/ CC-BY-SA-3.0 via Wikimedia Commons

As a partner or sole proprietor of an accounting practice, you might be responsible for onboarding new clients, advertising, hiring staff and maintaining your office — and that’s before you service a single client. E-signatures help you reduce the number of hats you have to wear to keep your practice afloat. Too small for a dedicated HR employee on staff? Let RightSignature handle your employment paperwork. Ditto for signing leases or contracts for your office. Focus on your skills that make you the most money, and leave the paperwork to RightSignature.

5. You need to look like the big firms to play with the big firms.

When it comes to spending their money, your potential clients don’t want to take any chances. Maintaining a strong, professional image is the first, most important step in building trust with them, and nowhere is that image more important than in your signed, legally binding contracts. As an award-winning e-signature tool, RightSignature helps you look credible and established with clients. As ConnectCPA Partner Lior Zehtser says,“RightSignature really created a wow factor for our firm.”

RightSignature makes it easy for your clients to do business with you by handling all the messy transactions of a signed contract in one easy workflow. It’s the same professional-grade software used by top 100 firms, with plans affordable for even the smallest accounting practices. Try RightSignature for free today.

GlobiFlow for Podio Integrates with RightSignature

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GlobifFlow is an extension for Citrix Podio that makes automating your workday outrageously simple. Podio is an online workflow management and collaboration platform that is fully customizable to fit with how your team works best. Organize and connect everything you work with on Podio — projects, tasks, customers, meetings, you name it — keeping everyone up to date, both on web and mobile. Podio’s unrivaled flexibility lets you build on top, or integrate with existing tools so all work, data, files and conversations are connected in a single structured & social environment helping your team work better.

Seamlessly built on top of Podio, GlobiFlow adds automation options to help connect different parts of your Podio workflows, automatically generate PDFs, send emails and more. When you add the Globiflow + RightSignature integration to generate contracts and proposals from your Podio data, they're automatically sent to be signed online with RightSignature in one, simple click. This eliminates repetitive processes, saving you time and ensuring all the status of work stays up to date, and automatically alerting your team when they can move ahead.

The applications for this integration are as endless as the uses for Podio itself. Sales teams can utilize all their data on a lead stored in Podio to instantly create a sales contract or NDA customized with their Podio notes, then send it with RightSignature to close deals quickly and easily with a legally binding contract. Or if your company uses Podio to collaborate internally between employees, the GlobiFlow + RightSignature integration can help you easily get waivers, authorizations and other internal documents signed in an easily trackable solution without a scrap of paper.

Here’s how the GlobiFlow + RightSignature integration can work for a sales team:

1. Login to Podio and view a lead. In this case, notice the new “Generate Contract” button, added with GlobiFlow. Click that button, and the GlobiFlow + RightSignature integration creates a custom contract using your Podio data and automatically sends the contract to your lead with RightSignature.


2. Your lead receives an email with a link to read and sign the contract in RightSignature using our award-winning, easy-to-use e-signature software.


3. As soon as your contract is signed, the completed document is automatically returned to you in RightSignature with a full audit log and signature certificate. Additionally, your document will now appear as “Signed” in Podio, with a note including the date and time it was signed.


For help setting up the use case above, or for more information about customizing a workflow to fit your business’s exact needs, check out this post on the GlobiFlow blog.

RightSignature and Podio are two products in the Citrix family dedicated to helping your business work better, faster and more efficiently. The GlobiFlow + RightSignature integration connects the dots between these two popular apps so your business can be more productive than ever.

Power User Tip: Should I Use a Reusable Template or an Online Form?

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Do you ever need to send the same form or document to different people for signatures? While using electronic signature alone saves you loads of time, there’s a way to make that process even faster. RightSignature offers two great features, Reusable Templates and Online Forms, that let you bypass the extra steps by setting up a document once so you can send it as many times as you need it. Both features are popular with RightSignature users, but for new customers it’s sometimes difficult to know which workflow is the right choice for a given document or situation.

So which one do you need and when? Let’s look at the differences between Reusable Templates and Online Forms, and then explore a few common scenarios and choose the right feature for each.

Reusable Templates

Reusable Templates are like regular RightSignature documents that you can create once and send over and over again. Unlike Online Forms, Reusable Templates may be set up to accommodate one or multiple signers, and RightSignature sends email notifications to signers containing a unique link to sign online.


The other key difference for Reusable Templates is the Merge Fields feature, which allows you to lightly customize the text on your document. When creating a Reusable Template, you can place Merge Fields onto your document, just like normal text fields and checkboxes. When you’re ready to send the document, RightSignature prompts you to fill in text for your Merge Fields. This text appears on your document when your signer reads and signs it.

When should you use Reusable Templates?
  • You have a document you need signed regularly — for example, an I-9 form, a new client information form or purchase order.
  • Your regularly used documents require multiple parties to review or countersign a single document.
  • You need to send similar documents with slight differences, such as as sales contracts, with the order information filled in for each document.

Online Forms

Online Forms are distributed differently than regular RightSignature documents and Reusable Templates; instead of choosing a set of recipients every time you send a document, Online Forms let you create the document first, then share it widely. Because of this, Online Forms are perfect for sending documents to many different signers at once. You can embed Online Forms into your website, or generate a trackable signing link to share however you want.


Because Online Forms are tailored for mass distribution, you can’t assign these documents to multiple signers or CCs. Instead, Online Forms improve on the experience of a fillable PDF form, by giving a single signer the chance to fill out and sign your document in a controlled setting with a legally binding e-signature. You will also be able to look up signing and completion statistics separately for each Online Form you create.

When should you use Online Forms?
  • You have a document such as an Employee Handbook or Liability Waiver that you need signed by many different people at once.
  • You need to replace the PDF documents your business hosts online, such as employment applications or registration agreements.
  • You want to embed a RightSignature document into your company’s website.

Worldox Document Management Integrates with RightSignature

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Worldox is an award-winning document management solution that lets you easily find, use and profit from all your business’s information. When traditional folders and storage are too cumbersome and take too much time for your business to manage, Worldox steps in with a single solution to search and sort your documents across your entire organization.

Now, with the new integration between Worldox and RightSignature, you can send those documents to anyone with one click, straight from your Worldox account, and get them signed in minutes. Additionally, you can log in to your RightSignature account straight from Worldox. The integration increases the efficiency of your business externally as well as internally.

Worldox, made by World Software Corporation, is a favorite of organizations in such industries as law and finance, which generate a huge number of documents with a pressing need to keep it all organized. RightSignature is also immensely popular in these industries, and it is a partner of both the American Bar Association (ABA) and the Financial Planners of America (FPA).

Together, RightSignature and Worldox make a perfect fit for any business with a lot of paperwork and a frequent need to get those documents signed quickly and easily. The integration reduces the need to use paper and faxes by Worldox customers and saves them time and money that they can spend on generating new business instead.

Chris Dohnert, director of product development for World Software Corporation, says:
E-signature is a hot topic and an important tool to many of our customers today. We are very excited about our new integration with RightSignature, one of the market leaders in the e-signature field. This integration will be extremely beneficial to mutual customers.”
For more information on this exciting new integration, read this news release.

North Carolina DMV Adopts E-Signatures

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Just about everybody needs to go to the DMV to get their license renewed, and just about nobody likes it. While the Department of Motor Vehicles is notorious for long lines and complicated paperwork, at least one state is looking to turn the DMV’s image around by using e-signatures.

North Carolina Gov. Pat McCrory recently signed legislation that will allow e-signatures on common DMV documents such as license renewals and receive copies of their vehicle titles and registration paperwork. As this article notes, Gov. McCrory and North Carolina DMV officials are heavily promoting e-signatures as a way to keep lines shorter and even allow many drivers to forego a trip to DMV offices altogether. With e-signatures, drivers can request and complete the necessary documents at home and sign them with a legally binding electronic signature.

This is great news for drivers in North Carolina. We at RightSignature look forward to seeing e-signatures spread to DMV offices across the country to improve customer service.

Why Fax Isn’t Secure Enough For Your Important Documents

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Images from Tango! and Twemoji emoji sets via Wikimedia commons

Fax machines are clunky, loud and expensive. They’re also a pain to use for you and your customers. These are some reasons to choose e-signatures over delivering documents for signature via fax. But never mind all that — what about security?

In contrast to some common misunderstandings about digital and cloud-based data storage, e-signatures are substantially more secure than fax. The next time your clients tell you they’d prefer to be faxed a confidential document, give them these reasons to use e-signatures instead.

1. Faxing is less direct and more likely to be intercepted.

When you fax an important contract to a client, you have no idea where it’s going. Do your clients keep a fax machine in their own offices or in a shared room, where visitors and coworkers can easily intercept documents?

As fax machines become less common, some businesses opt not to keep them on site at all. Instead, they receive faxes at a local copy and print center — hardly a secure method. Not to mention, what happens to the document if you dial the wrong number?

By contrast, documents sent with RightSignature go directly to your clients’ inboxes, protected with a unique link so they can’t be intercepted by anyone else. There’s no paper, so you don’t have to worry about whether your document was filed or shredded properly afterwards. Your clients can even review, fill out and sign documents with their smartphones. It doesn’t get more personal than that.

2. Fax machines can be vulnerable to security exploits.

While computers can be hacked and subjected to malware, fax machines can have glaring security problems of their own. Modern fax machines are computers in their own right, as they store images of every document they’ve ever sent, received or scanned. Unlike your personal computer, however, most fax machines don’t run security and anti-malware software that can protect against intrusion.

You can implement an intelligent fax security policy for your own fax machine to alleviate some of these problems, but you have no guarantees that your signer will do the same. For the best data security policy, you’re better off avoiding fax technology entirely.

3. E-signatures offer unmatchable security features.

Does your fax machine keep track of the time, date and location of all your signed documents when they’re received, signed and returned? Can it protect your documents by requiring a password for anyone who wishes to access them? How about biometric signature capture that can help verify the identity of the person signing your documents?

The most secure solution for your signed documents is RightSignature, offering all of these security features plus up to 256-bit, bank-level encryption and data security on the renowned AWS infrastructure. RightSignature has never suffered a major outage or security breach and received the highest security rating from the SkyHigh CloudTrust program.

If your organization cares about data security, use RightSignature for every single document you need signed.

From Hours to Minutes: Three Ways E-Signatures Improve Your Work

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Image by Roger McLassus via Wikimedia Commons

Technology has transformed business, allowing us to perform everyday office tasks with a few clicks or taps of an electronic device. For example, an e-signature solution allows you to sign and share documents seamlessly within minutes, as opposed to hours or days waiting for pen and paper. You save time and money, with fewer errors and omissions on your important documents. How does this tech tool speed up your workday? Here are a few ways e-signatures improve your document workflow.

You can get documents signed in minutes.

Usually getting documents signed requires a few steps: You have to send it to your customers by e-mail or snail mail, and then they have wait for them to print or make copies, sign it and return it back to you. An electronic signature solution reduces this process down to minutes—customers sign online, and the documents get sent back to you automatically.

You can reduce office expenses.

An electronic signature solution can save your office real money. You’ll instantly knock off the paper and ink costs of printing, not to mention shipping, or staff time wasted on busy work. In a smart, tech-savvy office, you might eliminate the need for printers, scanners and faxes altogether!

You don’t have to juggle paper.

Who handles your important documents before your signer does? Co-workers, assistants, couriers and postal workers are just a few of the people who could lay hands on a document, increasing the chance of it getting damaged, lost or filed incorrectly. An e-signature solution delivers documents straight to your client’s inbox, leaving no room for error.

Time saved is just one of the benefits from an e-signature solution. Not only will you reduce the turnaround time on your documents from hours to minutes, you’ll also make your day—and your clients’ day—easier. Ready to try it for yourself?

Get started for free, and send and sign some sample documents. Try it now!

90-Day New Hire Onboarding Checklist

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Onboarding — the process of turning new hires into happy, productive employees — might start with getting your employee onboarding packet signed, but it doesn’t end there. It takes time to get your employees acclimated to your company’s processes and culture, and ready to take on a full workload.

Smart HR managers have figured out that 90 days is the sweet spot, when most employees stop considering your company “a new job” and begin to make it “their job.” As a result, it’s common for recruiters and HR departments to have a 90-day plan for new hires, to make sure the onboarding process goes as smoothly as possible. To help, we’ve developed a list of common tasks that may arise throughout the onboarding process. Use this new hire onboarding checklist as a resource to help develop the right plan to introduce your company and your culture.

Before the first day

  • Task 1: Set up your new hire’s work space.
  • Task 2: Develop and distribute your orientation schedule.
  • Task 3: Get all your onboarding documents signed online.
When your company appears prepared and professional, it inspires the same attitude in your employees. If your new hires show up to work on the first day with an orientation schedule in hand and their desk, phone and email accounts already connected, you’ve made an important long-term step in helping them feel welcome at your company, and they will work harder to match your company’s level of productivity.

Likewise, take a good long look at your onboarding paperwork — documents like your employee handbook, non-disclosure agreements and IRS Form W-4. If you put off getting these signed until the day your employees start work, you’re burdening their first day with frustrating, mundane tasks. Use e-signatures instead, and your new hires can review and complete them at home at their own pace.

On the first day

  • Task 1: Send out a welcome email.
  • Task 2: Meet with key co-workers and staff.
  • Task 3: Give a welcoming gift.
The first day is all about feeling welcome and comfortable in a new environment. Start things off with a welcome email to your whole team introducing your new employee— an easy way to help break the ice. Next, fill your employees’ first day with short, informal meetings with the supervisors and co-workers with whom they’ll be working. Even a quick introduction can go a long way. Finally, give your new employees a gift — something useful that they’ll be able to take home, like a water bottle or laptop bag — to show off their exciting new job.

In the first week

  • Task 1: Schedule time for orientation and training.
  • Task 2: Give your new hire a small project.
  • Task 3: Organize a social mixer.
The next items on your onboarding checklist begin to switch the focus from social welcoming to your new hires’ job duties. This is where you begin your training in earnest, as well as review company policies such as security and legal protection. Give your employee one small project to keep them occupied — an easy way to learn the ropes of how your team works. Finally, at the end of the week, organize a social mixer like a happy hour so your new hires can get to know their coworkers in a less formal setting.

In the first month

  • Task 1: Ramp up to normal workload.
  • Task 2: Have an initial check-in review.
The rest of your new hires’ first month should focus on building routines. Daily tasks and weekly meetings only take a few repetitions to feel like second nature, and at the end of the month, your new hires should be fully trained and nearly ready for their full workload. At the end of the month, schedule some one-on-one time with your new hires, so you can discuss what is or is not working in their roles.

In the first 90 days

  • Task 1: Initiate and complete one major project.
  • Task 2: Follow-up and gather feedback on your onboarding process.
Your onboarding process reaches its conclusion after 90 days. By this time, your new hires should have progressed into fully functioning members of your team. Give your employees the opportunity to initiate a project on their own — they may shake up your team’s workflow for the better. At the end of the 90-day provisional period, schedule another meeting to follow up on your 30-day review. This time, look for feedback from your new employees, especially on your onboarding process. This two-way dialog is a crucial part of building and maintaining your company’s culture. There’s always room to improve!

RightSignature Wins G2Crowd “Best of 2015” Award for Quickest ROI

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Once again, RightSignature is taking home awards from leading software review site G2Crowd. After being honored last year, RightSignature was recognized again in the G2Crowd “Best of 2015 User’s Choice” awards, for “Shortest Time to Return on Investment (Small Business Users).“

G2Crowd determines its award winners by aggregating real reviews from real customers, and we are thankful to you, our customers, for recognizing us. This award is an exciting honor that reflects just how affordable it is to use RightSignature, and how quickly the time and money our customers save compared to paper documents unlocks a massive return on investment.

90 Percent of Customers Reduce Errors and Omissions with RightSignature

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In a new survey of RightSignature customers, 90 percent of respondents agree that RightSignature helps their business get more documents signed without errors or omissions.
Customer Content verified by TechValidate.

The survey, conducted in November 2015, polled 282 active RightSignature customers who were asked whether or not they agreed with this statement: “Compared to previous methods, RightSignature helps me get more documents thoroughly completed by clients without errors and omissions.” This overwhelming response from RightSignature users indicates how powerful RightSignature e-signatures are for getting documents signed complete and correct on the first try.

How does RightSignature help reduce errors and omissions? On one hand, RightSignature e-signatures delivers your important documents directly to your client’s inbox, reducing the likelihood that documents get lost in the mail, on the fax machine or on a messy desk. Next, RightSignature sends your clients automatic reminders if they fail to sign your document right away — so you don’t have to worry about bugging them to get things signed.

Finally, RightSignature features a simple, intuitive signing experience for your clients. You can easily make fields on your document required, so your signer can’t return your document incomplete. RightSignature also includes a guided signing experience and progress bar, so no part of the document is forgotten. You can also use the Signer Help Text feature to include directions for your signer directly on the document. It’s as easy as guiding your client through the document in real time, but convenient and available for you and your signers anytime, anywhere.

Catherine Kiggins, HR Assistant at Gorham Printing, shared this story in the same survey:
Customer References verified by TechValidate.

Do you have a story about a time RightSignature helped you reduce errors and omissions on your important documents? Let us know on Twitter and join the conversation!

5 Big Problems Small Business Can Simplify with HR Software Online

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Human Resources can be a difficult job, but without it, your business would have no benefits, no paychecks, and no employees. What are the administrative tasks that small business owners and HR professionals alike have the most trouble with? They’re the same problems that can be easily addressed with the right HR systems and software tools.

In today's HR landscape, desktop software is on the way out, with businesses preferring more flexible cloud solutions, bringing their HR software online. As this blog has discussed before, cloud software is a popular choice for businesses concerned about costs, security, and the ability to scale to meet future growth. Here are five problems small businesses face that inspire the need for cloud HR systems.

1) I need to hire and retain great employees!

The cornerstone of any good business is good employees, but the best hires don’t grow on trees. Scouting, recruiting, and hiring is a major pain point for many small businesses—making this a popular task to simplify with HR software. Look for software that can create an easy, web-based application process as well as track your applicants. You can also use tools like Onboardia to train your new hires in an immersive environment with plenty of feedback.

2) I need to make sure everyone gets paid!

Your business won’t get far without paying all your employees on time, but a lot more goes into that process than simply signing the paychecks. Many businesses look for help from software tools for tasks like time tracking, payroll, and benefits management. This type of software is called Human Resources Management Software, or HRMS, with BambooHR a leading cloud option.

3) I need to get my employees to sign these HR documents!

HR is a profession loaded with paperwork that needs to get signed, such as offer letters, NDAs, Form I-9, direct deposit slips, and benefits enrollments—and that’s all before your employee even starts working. Traditionally, these documents are signed on your employee’s first day on the job, leading to a poor onboarding experience, and a poor first impression of your company. However, e-signature software like RightSignature has emerged as a favorite tool for HR professionals to help take care of onboarding documents extremely quickly and with fewer errors and omissions.

4) I need to find a better way for my team to work together!

HR professionals are dedicated to taking care of employees and enabling them to work at their best. With this focus in mind, collaboration software, such as messaging and filesharing apps, are becoming common in HR teams and small businesses. One popular option is ShareFile, which makes it easy for your team to store and share important HR documents securely in the cloud.

5) My company doesn’t have a dedicated HR team!

Every business has its own needs, and some are too small, or change too quickly, for it to make sense to hire a dedicated HR team. The good news is, the right mix of HR tools can ease the burden on a small business by handling any or all of the above problems. The key features to look for in any software tool for HR are integrations. HR integrations are add-ons that connect different cloud software tools to one another, allowing features and data to combine for an incredibly powerful suite of options. All of the HR software tools linked above have active, popular integrations with RightSignature, so you can get started right away.

Using RightSignature with ShareFile Virtual Data Room

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When a high-stakes deal is on the line, the ultimate goal is a done deal, completed with a signed contract. Along the way, businesses can’t afford to take any chances when it comes to data security. When managing complicated transactions like mergers and acquisitions, real estate and legal affairs, board reporting, and corporate IPOs, a single accidental leak could cost millions of dollars, or result in serious legal liability.

Once upon a time, these deals could only be handled in person, with strict security protocols in place to keep all relevant paperwork and information confined in a single room, called a “data room.” Likewise, all contracts were signed on paper in person. Today, businesses can accomplish these deals more quickly from afar by taking advantage of powerful tools like RightSignature and Citrix ShareFile Virtual Data Room (VDR).

Like traditional data rooms, virtual data rooms provide restricted environments for businesses to discuss sensitive topics. For example, virtual data room services often allow you to secure any relevant documents with incredibly specific permissions—allowing you to restrict access based on a single file, a particular user, or time of day. Virtual data rooms also include logging features that track all access to any internal document. ShareFile VDR also works with the best-in-class ShareFile + RightSignature integration, making it easy to turn sensitive business discussions into a done deal, no matter where each party resides.

For example, imagine your business was closing on an important real estate deal to acquire a new office in a different country. If word of your negotiations went public, it might alert your competitors of your future plans before you’re ready to capitalize. Using a virtual data room service like ShareFile VDR, you could ensure that all your negotiations remain completely confidential and even close the deal without any potential leaks. Add it all up and it’s just another example of RightSignature and ShareFile, plus the virtual data room package, adding value for your business.

Ready to learn more about ShareFile VDR? Try it free!
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